We understand the industry specific challenges faced on a daily basis (modernising data architecture and building strong, resilient frameworks).
Data transformation benefits are obvious from enhanced data collection, improved agility & productivity to data-driven customer insights and improved data transparency.
TfGM has long been at the forefront of using technology to improve the service of passengers and the people of Greater Manchester. With the 2nd largest tram network in the UK, Manchester recently became one of a handful of global providers to implement a ticketless solution across the network.
synvert TCM was able to support TfGM in this massive undertaking by implementing a data and analytics solution that could not only cope with the volumes (and elasticity) of data, but also the depth of insight required to understand how passengers use the Network.
"We have lots of data and information on the transport network and the challenge is capturing all this information, the dependencies and getting insight from it. When we don’t have to worry about technology, infrastructure, storage or performance, it means we can concentrate and focus on getting insight to improve the transport network and travel of people in Greater Manchester".
Malcolm Lowe, Head of IT at Transport for Greater Manchester